
A delicate piece you can wear every day, keeping the memory of your loved one close and comforting.
Proudly trusting Charlotte Jewelry’s craftsmanship
Your Charlotte's Jewelry order is typically shipped within 1–2 business days. Standard shipping usually takes 7–16 business days, while express shipping delivers within 5–8 business days.
If the jewelry you receive doesn’t meet your expectations, no worries! Charlotte's Jewelry offers a 90-day money-back guarantee. Simply email us your order number, include a photo, and let us know what the issue is. We’ll send you all the necessary return instructions, whether you prefer an exchange or a full refund. Your satisfaction is our top priority!
Not at all. I use high-quality, durable materials. My stainless steel pieces are completely waterproof and made to last, no tarnishing, no fading.
our lifetime warranty remains valid for all past customers. If your piece ever breaks, fades, or arrives damaged, simply contact us using your order email, and we’ll repair or replace it.
The store may close, but our promise to you continues. ❤️
Every piece is handmade with love and care, using premium materials and gemstones. I take pride in creating timeless designs that are as beautiful as they are durable.
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
Yes! Shipping is FREE on all orders . Once your order ships, you’ll get a tracking number so you can follow its journey to your doorstep.
I'm always happy to help! Whether you have a question or just want to talk about a piece you love, feel free to reach out any day of the week.
Customer support hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday–Sunday: 10:00 AM – 3:00 PM
You can email me anytime at: support@pawgrace.co.uk